Terms and conditions
The rules for using the site and for booking and hiring Ariana Soares' image consultancy services.
01Who provides the services
The services on this site are provided by Ariana Soares, image consultant, tax number (NIF) 263567931, working in the Algarve, Portugal. For bookings and questions, the contact is WhatsApp +351 923 346 996.
02What the site is
The site presents Ariana's work, method, and prices. Reading a page, or opening WhatsApp from it, does not create a booking or a contract.
The information is reviewed with care, but it may contain mistakes. If you find a wrong price or description, what Ariana confirms directly before the booking takes precedence.
03Services and formats
- Personal colour: in person only, because we need to see how the skin reacts to colour next to the face.
- Style and body type: in person in the Algarve or online, in three sessions, with a Style Book at the end.
- Closet Detox: at the client's home, in the Algarve, for three hours. Only available after the Style and body type analysis with Ariana.
- Face-shape styling: a complement to the consultancy path, included in the Full package.
- Full package: Personal colour, Style and body type, Closet Detox, and Face-shape styling, with sessions about 15 days apart and personal follow-up for six months.
04How booking works
The first step is a free 15-minute discovery call, with no obligation, to understand your goals and the right service.
A booking is confirmed when Ariana confirms on WhatsApp the service, the date, the place or format (in person or online), and the price. That is when the service contract is formed.
If Ariana sends you a proposal, it does not change once issued. If anything needs to change, Ariana sends a new proposal.
05Prices and payment
| Service | Price |
|---|---|
| Personal colour | 75€ |
| Style and body type | 120€ |
| Closet Detox (3 hours) | 100€, extra hour 35€ |
| Face-shape styling | 25€ (included in the Full package) |
| Full package | 255€ (instead of 295€) |
Prices are in euros, under the VAT exemption scheme of Art. 53 of the Portuguese VAT Code, and the price list is valid until 31/12/2026.
For sessions outside the Algarve, travel is charged separately, quoted before the booking.
When you book, you pay 50% of the total price of the service. The remainder is paid as agreed with Ariana.
Payment is by bank transfer, MB WAY, or Revolut. Send Ariana the receipt on WhatsApp to confirm your date.
Services purchased can be used within the period stated in the proposal, counted from the purchase date. After that, the service expires and is not refunded.
06Late arrival, rescheduling, and cancellations
You can be up to 15 minutes late for the booked time. After that, the delay is deducted from the total time of the service, and the price stays the same.
If you need to move a session, tell Ariana on WhatsApp as early as possible. The date of a booked service can be changed up to 3 times. After that, no further changes are accepted.
If you withdraw after booking the service, the amount already paid is not refunded, whatever the reason.
If Ariana cannot hold a session, she offers a new date. If no date suits you, the amount paid for that session is refunded.
07Online sessions
Online sessions need a stable internet connection, a device with a camera, and good natural light. Ariana sends preparation notes before the session.
08What you can expect
Image consultancy is a guidance service. Ariana commits to doing the work with care and rigor, but the result also depends on how each client applies the recommendations day to day.
The recommendations do not replace medical, dermatological, or psychological advice.
09Deliverables and copyright
The documents delivered (colour card, colourbook, Style Book, PDF guides) are for the personal use of the client who hired the service. They may not be resold or published without permission.
The words, photographs, and visual identity of this site belong to Ariana Soares, unless stated otherwise.
10Gift vouchers
Gift vouchers are requested from Ariana on WhatsApp and paid for in the same way as the services. Once paid, Ariana sends a link with the voucher, which has a unique code.
The voucher is valid until the date shown on it, set when it is issued. Once issued, the voucher cannot be changed, including the service or amount, the names, and the expiry date. To use it, the recipient books the session with Ariana on WhatsApp and gives the code. Booking follows the rules on this page and is subject to availability. Closet Detox is only available after Style and body type with Ariana.
11Complaints and dispute resolution
If you are not satisfied, talk to Ariana first: most situations are solved in a conversation.
You can also use the Portuguese electronic complaints book, at www.livroreclamacoes.pt.
In a consumer dispute, you can turn to an alternative dispute resolution body, such as the Algarve consumer arbitration centre, or another listed at www.consumidor.gov.pt.
12Applicable law
These terms are governed by Portuguese law. The Portuguese version prevails over the English translation.