Privacy policy
What personal data is handled when you visit the site or contact Ariana, why, for how long, and what rights you have.
01Who is responsible for the data
The controller of the personal data described in this policy is Ariana Soares, image consultant, tax number (NIF) 263567931, working in the Algarve, Portugal.
For any privacy question, talk to Ariana on WhatsApp (+351 923 346 996). There is no data protection officer, as the activity does not require one.
02What happens when you visit the site
The site has no forms, client accounts, or online payments. Visiting the pages does not ask for your name, contact, or any other data. The only account is Ariana's, for the private area where she prepares proposals and gift vouchers.
As with any website, the server that hosts it logs technical data for each request (IP address, date and time, page requested, and browser type). It is used to deliver the pages, keep the site secure, and fix errors, and the hosting provider deletes it automatically after a short time.
Fonts and images are served by the site itself. Your visit sends no requests to Google Fonts or advertising networks.
If you accept statistics in the cookie notice, the site sends Databuddy anonymous visit data: pages viewed, where you came from, device and browser type, speed, errors, and clicks on links that leave the site. Your IP address is only used to estimate your country and city and is not stored. Without that consent, nothing is sent. The details are in the cookie policy.
03What happens when you contact Ariana
The "Book" buttons open WhatsApp with a message already written. Nothing is sent until you press send. If you do, Ariana receives:
- your phone number and WhatsApp profile name;
- what you write and any files you send (for example, photographs for an analysis);
- the information you share during the consultancy: routine, goals, preferences, measurements, or photographs, depending on the service.
Some of this information, such as photographs or measurements, is only requested when the service needs it and is only used for that service.
04Proposals and gift vouchers
When Ariana prepares a proposal for you, she stores it to send it to you as a link: your name, the date, the services and prices, and whether you accepted or declined it.
When someone buys a gift voucher, Ariana stores it to send it as a link and to check it when it is used: the code, the service or amount, the expiry date, the names of the giver and the recipient, the message, and whether it has been used.
These records are kept in a database on Supabase, and only Ariana can access them. Anyone with the link to a proposal or a voucher can open it, so share it only with the right person.
05What the data is used for, and on what basis
| Purpose | Data | Legal basis (GDPR) |
|---|---|---|
| Replying to requests and booking the discovery call | Contact and messages | Pre-contractual steps at your request (Art. 6(1)(b)) |
| Providing the service and sending the deliverables | Messages, photographs, consultancy information | Performance of a contract (Art. 6(1)(b)) |
| Preparing and sending proposals | Name, services, prices, and your answer to the proposal | Pre-contractual steps at your request (Art. 6(1)(b)) |
| Issuing, sending, and checking gift vouchers | Code, service or amount, names, message, and use | Performance of a contract (Art. 6(1)(b)) |
| Invoicing and tax obligations | Name, tax number (if given), service and amount | Legal obligation (Art. 6(1)(c)) |
| Security and running of the site | Server technical logs | Legitimate interest (Art. 6(1)(f)) |
| Keeping your accessibility preferences between visits | Choices stored in the browser | Consent (Art. 6(1)(a)) |
| Visit statistics, to learn which pages are useful | Anonymous identifier, pages viewed, device, approximate location | Consent (Art. 6(1)(a)) |
06For how long
- Conversations with people who did not book a service: up to one year after the last contact.
- Consultancy information and files: for the length of the follow-up (six months in the Full package) and up to one year after, so you can ask again for what you received.
- Proposals: up to one year after you accept or decline them, or after they are no longer valid.
- Gift vouchers: up to one year after they are used or expire.
- Invoicing records: for the period required by Portuguese tax law (currently ten years).
- Preferences stored in the browser: until you delete them or withdraw consent (see the cookie policy).
You can ask for data to be deleted sooner, except what the law requires to be kept.
07Who it is shared with
Data is not sold or shared for advertising. It only passes through services needed for contact and for the business:
- WhatsApp (Meta), the messaging channel you choose to use;
- the site's hosting provider, for the technical logs;
- Supabase, where proposals and gift vouchers are stored;
- Databuddy, for visit statistics, only if you accept them;
- the invoicing software and, where applicable, the Portuguese Tax Authority.
WhatsApp and Instagram are third-party services with their own policies. They may transfer data outside the European Economic Area, with the safeguards set out in the GDPR (for example, adequacy decisions or standard contractual clauses).
08Your rights
At any time you can ask for:
- access to the data Ariana holds about you;
- correction of inaccurate or incomplete data;
- deletion of the data, except what the law requires to be kept;
- restriction of, or objection to, the processing;
- portability of the data you provided;
- withdrawal of consent, without affecting what was done before.
Just ask through the same channel you used to contact Ariana. You will get a reply within one month at most.
If you believe your data was not handled as it should be, you can complain to the Portuguese data protection authority (CNPD), at www.cnpd.pt.
09Minors
The services are for people aged 18 or over. The site does not knowingly collect data from minors.
10Changes to this policy
If the way data is handled changes, this page is updated and the date at the top changes. Important changes are flagged on the site.